Owners and lenders don't stay with an operator because of a brochure. They stay because the occupancy, the staffing, and the reporting hold up. Here's what that looks like on paper and in practice.
The figures institutional partners ask about first: how occupancy recovers, how the platform has grown, and whether the team stays long enough to matter.
Every turnaround we run follows the same order of operations. It's why we invest in teams before marketing, and why we stabilize a community before anyone commits capital to owning it.
We decided to more aggressively invest during that time — organizations who have been able to retain their teams will grow naturally in the coming years.
A summary of recent engagements across every stage of the lifecycle. Request the full case study for the situation, the plan, the timeline, and the results.
Ground-Up DevelopmentNewly built · 53 units · Mid-MichiganCo-developed with local physician partners and operated by Comfort Care since day one: a $4 million community designed so residents naturally come together.
Stabilization & TurnaroundTwo communities · 92 units · Central MichiganBoth were losing residents and money when we took over. We renovated both buildings, added memory care and Medicaid waiver services, and nearly tripled EBITDAR.
Receivership TransitionThree-building portfolio · 142 units · Mid-MichiganWhen a REIT’s operator failed, we stepped in on short notice under the receivership, reported to the REIT and the receiver every step of the way, and made all three communities profitable within two months.
REIT & Institutional AdvisoryAssisted living & memory care · 70+ units · Metro DetroitA healthcare REIT brought in Comfort Care to run a newly built community. We reported to it monthly for three years, then structured and financed its exit.
Cash-Out Refinance · HUDAssisted living & memory care · 40 units · Mid-MichiganA full, stabilized community held equity its investors couldn’t reach. We built the HUD application end to end and moved the property into long-term HUD-insured financing.
Lenders, receivers, REITs, and operating partners have watched us work from their side of the deal. Here's what they'd tell you.
Greystone has worked with Comfort Care Senior Living since 2020 and has closed more than eight HUD transactions with them. Their reporting is thorough, they know the HUD process inside and out, and they turn requests around quickly. Working with an operator this prepared lets us take deals to HUD at record speed. They are a lender’s ideal partner.
As court-appointed receiver, I needed an operator who could step in, take full responsibility, and see the property through to closing. Comfort Care Senior Living did exactly that. They managed the transition smoothly, took care of every detail with residents, staff, and vendors, and kept me informed at every step. The property closed on schedule, and I would gladly work with them again.
When we needed a new operator on short notice, Comfort Care Senior Living stepped in right away. They took control of operations, kept staff and families confident and cared for, and brought the community to full stability in under three months. Their speed, professionalism, and hands-on leadership made a difficult transition seamless.
Over the years, we’ve had the opportunity to partner with Comfort Care Senior Living on a wide range of projects, from ground-up developments and acquisitions to property stabilizations. Throughout our relationship, they have consistently demonstrated a commitment to communication, accountability, and delivering on their promises.
Even when faced with challenges, including those brought on by COVID-19, their transparency and willingness to work together helped us navigate obstacles and find solutions. At 1st State Bank, we value strong relationships built on trust, and Comfort Care Senior Living exemplifies the kind of business partner we are proud to work alongside.
DeShano Companies, Inc. is a real estate developer and builder, and we have constructed many senior living communities over the years. Managing those communities ourselves was pulling time away from our core focus, so we set out to find a management partner we could trust. That is when we turned to Comfort Care Senior Living.
Comfort Care gave us clear, practical guidance on operational changes and how to provide the best experience for our residents, then stepped in to manage the buildings. That freed us to concentrate on what we do best, and together we have completed more than six deals.
Senior living communities are more than a place to live. They are a home where seniors can live out their days with dignity. Comfort Care understands this, and it shows in every community they manage through the care and attention they give each resident.
Lastly, Comfort Care not only manages our communities but has also invested alongside us. That level of commitment is rare in this industry, and we are proud to call Comfort Care Senior Living our partner.
Institutional partners don't need another vendor. They need one operator who is accountable across the whole picture: care, compliance, and capital.
One team across development, stabilization, receivership, and long-term operations. No handoffs, no lost history between stages.
Based in Michigan and on the ground, not a distant corporate manager reporting in from another state.
Proven with lenders, courts, and institutional owners across ownership types and deal structures.
More than a decade of accountable management, including through the hardest stretch the industry has seen.
Tell us about the asset and the situation. We'll walk you through comparable engagements and what the first twelve months could look like.
